Product Details
WinScribe is perhaps the most flexible workflow solution on the market. Users are free to select the components they require and to construct the system to specifically meet workflow and end users needs.
Whether this be a combination of digital dictation, speech recognition (front end and back end options), mobile or remote dictation and flexible location options for transcription, WinScribe can cater to all.
Advantages for the Dictator
- Freedom to dictate anywhere on literally anything. WinScribe provides more dictation options than any other digital dictation solution (digital recorder, handheld fixed mike, PDA, Blackberry, Mobile Phone).
- When using a Blackberry for dictation the WinScribe system has no restriction on the file size (unlike other systems which offer this mode of dictation recording). Insert, overwrite, job status and priority options can all still be utilised on a blackberry and all files are still fully encrypted.
- Users can work offline: dictation is saved in the network and files will be sent when a connection is established.
- WinScribe prioritises security: all dictated files are encrypted.
- WinScribe Web Uploading: This facility allows the dictator to record dictation and have them sent through for transcription from any PC or laptop with an internet connection – regardless of location and without the requirement of access to the organisations internal server. No software is needed, simply browse to the secure website, log in and send dictation. The same facility allows the checking of work status.
- Telephony based dictation and conference recording: Dictators can create and review dictation anywhere, anytime from any touchtone or VOIP telephone. Functionality is never lost - work type and key information can still be entered.
- Telephone dictation is particularly useful for recording interviews and witness statements from any meeting room with a conference phone. It also facilitates the ability to record phone conversations and meetings for archive or transcription.
Advantages for the Transcriptionist
- Freedom to transcribe from anywhere – simply use the internet to connect to the server which provides a secure connection and permits access to the work. The web upload feature means, regardless of location, a dictator may dictate via their PC, notebook or PDA and send work for transcription.
- Job Type can launch a template for the secretary
- Spread and share the workload
Management, Maintenance and Support
- 24/7 support service available
- Pricing is based on concurrent secretarial licences only – the number of dictators is irrelevant so far as software is concerned.
- No limitations on scalability. Sites using WinScribe can range from single numbers to thousands of users.
- Extremely advanced tracking and monitoring features to analyse work flow and performance
- Reports and statistics are easily accessible
- Automatic archiving is in place
- System can be set with secretarial staff annual leave/sick times so that work sent through to them in their absence is automatically redistributed in the system and dealt with.
- Microsoft Active Directory Integration allows for users to easily be set up and maintained. By choosing name from a drop down menu, most user details are pre filled into the system . Active directory integration also allows users to be automatically logged into WinScribe using Windows authentication.
- Web based management: means managers and team leaders located centrally or in remote offices are able to browse to the WinScribe Web Manager and have all management functionality available to them despite their location.
- Option to run your companies system off the ‘WinScribe server’ as opposed to your own in-house system. This removes the requirement for your business to source a designated server (annual charge applies).
- Integration into other applications: WinScribe can be easily integrated with other IT systems through the use of a client side VB, Java Scripts and HL7. Integration into other systems means huge time savings the automatic populating of information such as the matter number, patient identifiers, job type, author information etc. It provides automatic profiling of documents as well as the ability to automatically save and retrieve documents while maintaining document revisions.
- Workflow Routing: Each work type within WinScribe is allocated with its own workflow - where it is going to, or who is going to transcribe the work and the time the document should be completed in. As Winscribe utilises internet technology, secretarial or secretarial workgroups do not need to be in the same physical location. They can be working from home or another office allowing you the best use of transcription resources. Catering for different styles of working and true remote facilities, WinScribe if future proof and allows you to develop productivity and efficiency gains that you may not gain from other solutions.
- Distributed voice storage: Distributed voice storage is highly desirable for those customers with remote offices who want to conserve bandwidth when dictation is heavily used whilst still maintaining a central server environment for reporting and tracking.
- File attachment: Use one single application to send the voice, relevant case or client files, and documents between dictator and secretary. Such electronic transfer is far more efficient that walking paper files / tapes back and forth.
- Outsource transcription options
- Speech Recognition (both back end (server based) and front end (client side) recognition) See a demonstration of Back End by clicking here.